Returns & Exchanges
At Al Haramain Perfumes, we strive to ensure your satisfaction with every scent; however, if you are not completely satisfied, you may return unopened and unused products within 14 days of delivery.
Initiate Request
Contact our dedicated customer support team via email with your order number and reason for return to receive a Return Authorization.
Prepare Package
Securely pack the item in its original, unopened packaging, including all protective seals and documentation to ensure it is not damaged during transit.
Ship the Item
Affix the provided return label or ship the package to our warehouse address using a trackable courier service of your choice.
Quality Check & Refund
Once our specialists verify the product's condition, your refund will be processed to your original payment method within 7 to 10 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing